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Real-time Support Triage and Response Bot

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This project is a bot that triages support tickets, routes them to the appropriate specialist agent, and determines if human intervention is needed, with Cerebras drafting the reply.

I just built a Real-time support triage + response bot using Jev (from @typesafeai) and @cerebras Jev routes the ticket to a specialist agent (general / account / billing / technical) and decides whether a human should take it instead ,Cerebras then drafts the reply using whichever agent Jev picked. Repo: github.com/TheEleventhAvatar/triage-bot @callmeshuklaji @communidiyi @hackgoofer @dgo_almeida @sydneyrunkle