SCOREAgents & automation
Jev-Assist Skill
A skill designed to assist agents in utilizing Jev during conversations, particularly for decision-making processes like prioritizing issues based on customer impact and workarounds.
SignalThe skill helps your agent choose when a call is useful and prepare the context and schema Jev needs.
Heard about Jev but not sure when or how to use it?
I made a 'jev-assist' skill to help your agent use it during your conversations.
Lets say you are deciding which issue to fix first from a list. Your agent can ask Jev to judge how much each issue blocks the customer and whether there’s a workaround, then use those answers alongside your priorities.
The skill helps your agent choose when a call is useful and prepare the context and schema Jev needs.
You’ll need a TypeSafe API key, set globally or in your project.
Check it out here:
github.com/Zer0Wav3s/blackbook/blob/main/s