SCOREBusiness workflows
QC Agent for Conversation Analysis
Manoj Rajendiran@svencreations
This project builds a Quality Control agent that analyzes client and team conversations to understand context, score interactions, identify errors, and automatically detect SLA breaches.
Built a QC agent that reads the entire client and team conversation, understands the context, scores the interaction, flags exactly where things went wrong, and catches SLA breaches automatically.
Still experimenting, but this is getting exciting. Jev(@typesafeai) is the key here. It’s incredibly fast and uses a fraction of the tokens. If this works the way I’m expecting, QC at scale becomes a very different game.
Next challenge is protecting and anonymizing the data before anything reaches Jev.